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Vision

We are the proud owners of a small, ten-room hotel.

We need a system to manage reservations, guest check-in/check-out, and room cleaning.

Actors

  • Guest (Online Booking)
  • Receptionist (On-site Management)
  • Manager (Reporting and Administration)
  • Housekeeping (Room Service)

Requirements

| ID     | Description                                                                 | Prio   | Status | Size |
|--------|-----------------------------------------------------------------------------|--------|--------|------|
| FR-001 | Guests can search online for available rooms                                | High   | Open   | M    |
| FR-002 | Guests can reserve rooms online                                             | High   | Open   | L    |
| FR-003 | The system automatically generates booking confirmation emails              | High   | Open   | S    |
| FR-004 | Receptionists can check in walk-in guests                                   | High   | Open   | M    |
| FR-005 | Receptionists can check out guests and generate invoices                    | High   | Open   | L    |
| FR-006 | The system manages room status (available, occupied, cleaning, maintenance) | High   | Open   | M    |
| FR-007 | Guests can cancel reservations up to 24 hours before arrival                | Medium | Open   | S    |
| FR-008 | Managers can generate occupancy reports                                     | Medium | Open   | XL   |
| FR-009 | The system sends reminder emails before arrival                             | Low    | Open   | S    |
| FR-010 | Housekeeping can update room status                                         | High   | Open   | S    |